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Senior Worker, Service Coordinator
Service coordinators connect residents with community partner organizations, employment opportunities, food assistance, health care, education, transportation, and long-term sustainable housing. With our strengths-based approach, we seek to empower people to achieve their own goals and fulfill their unmet needs. We recognize that people are not uniform and neither are their reasons for being homeless. After welcoming a family into the safe and compassionate atmosphere of the Shelter, our talented service coordinators work one-on-one to individualize care. We help each person identify their strengths and support systems and develop a written plan, complete with strategies to accomplish client-determined goals. We emphasize wraparound services, multi-level approaches, and a comprehensive mental health model. Our client-centered approach to case management empowers people to take responsibility of their own futures.
With six service coordinators, a street outreach coordinator, and two licensed clinicians, we tailor our services to the unique, self-described needs of each family. Our cross-system partnerships connect families to essential mainstream services like food, housing, benefits, healthcare, employment and education.
Shelter board members include clients and professionals from every corner of Addison County. They come from the business and faith communities and bring diverse skills in business, finance, law, development, social services, and education.
The Shelter is part of a close-knit network of support organizations. We have partnerships with local parishes, clothing re-sellers, food pantries, child-care centers, rehabilitation clinics, educational institutions, clubs, ELL programs, supermarkets, charitable citizens and families, and more. The Shelter is a widely recognized throughout the community, and many people who stop by to make one-time donations end up becoming more involved over time.